Terms and Conditions

Arthur Greyf, DDS – DNA Dental

425 Essex Street, Millburn, New Jersey 07041

Phone: (973) 535-4300 | Email: Officemanager@dnadental.com

Website: www.dentist-millburn.com

Effective Date: February 10, 2026

Welcome to the website of Arthur Greyf, DDS, DNA Dental (“we,” “us,” “our,” or the “Practice”). These Terms of Service (“Terms”) govern your access to and use of our website at www.dentist-millburn.com (the “Website”), our SMS/text messaging communications, and the dental services we provide at our office located at 425 Essex Street, Millburn, New Jersey 07041.

By accessing or using our Website, opting in to receive SMS/text messages, scheduling an appointment, or receiving dental services from our Practice, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Age Restriction

You must be at least 18 years of age to use our Website, opt in to our SMS/text messaging services, or enter into these Terms.If you are under 18, a parent or legal guardian must provide consent and agree to these Terms on your behalf. By using our services, you represent and warrant that you are at least 18 years old or have obtained parental/guardian consent. We do not knowingly collect personal information or send SMS messages to individuals under the age of 18 without verifiable parental consent.

2. SMS/Text Messaging Terms

Arthur Greyf, DDS, DNA Dental offers SMS/text messaging services to patients and prospective patients who have provided their express written consent to receive such messages. This section describes how we use SMS messaging, how to opt out, and important disclosures regarding messaging.

2.1 Description of SMS Use Cases

When you opt in to receive text messages from our Practice, you may receive SMS/text messages for the following purposes:

Appointment reminders and confirmations
Appointment scheduling and rescheduling notifications
Post-treatment care instructions and follow-up reminders
Recall and hygiene visit reminders
Billing and payment reminders
Practice announcements (office closures, holiday hours, etc.)
Responses to your inquiries submitted via our Website or messaging platforms
New patient onboarding information
Promotional offers, special discounts, and new service announcements (only with your express consent)

Message frequency may vary depending on your interactions with our Practice. Typically, you may receive between 2 and 15 messages per month, but this may increase around appointment times or during promotional campaigns you have opted into.

You consent to receive these messages by providing your phone number and opting in through any of the following methods: completing a patient intake form (paper or digital), submitting your phone number through our Website or online scheduling system, texting a keyword (e.g., “YES” or “START”) to our designated number, or verbally providing consent to a member of our staff.

2.2 Opt-Out Instructions

You may opt out of receiving SMS/text messages at any time by using any of the following methods:Reply STOP: Text the word STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us. You will receive a one-time confirmation message acknowledging your opt-out request.Call Us: Call our office at (973) 535-4300 and request to be removed from our text messaging list.Email Us: Send an email to Officemanager@dnadental.com with the subject line “SMS Opt-Out” and include your name and phone number.

After opting out, you will no longer receive text messages from our Practice unless you re-subscribe. Please note that opting out of SMS messages does not affect other communications, such as email or phone calls related to your dental care. If you wish to opt back in at any time, text START to our number or contact our office.

2.3 Message and Data Rate Disclosure

Message and data rates may apply. Standard messaging and data rates from your wireless carrier may apply to any SMS/text messages you send to us or receive from us. These charges are determined by your mobile carrier and your individual phone plan. Arthur Greyf, DDS, DNA Dental is not responsible for any messaging or data charges incurred by you. Please consult your wireless service provider regarding your pricing plan and any applicable charges.

2.4 Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.Arthur Greyf, DDS, DNA Dental and mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, and any other wireless carriers) are not liable for delayed, undelivered, or misdirected SMS/text messages. Delivery of messages is subject to effective transmission by your wireless carrier and network availability. Message delivery is not guaranteed. Neither the Practice nor any mobile carrier shall be held responsible for any damages, losses, or inconvenience arising from technical failures, network issues, or any other circumstances beyond our reasonable control that may affect the transmission or receipt of text messages.

2.5 SMS Data Privacy

We respect your privacy. Your phone number and opt-in consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Your information will only be shared with third-party service providers who assist us in delivering SMS messages (e.g., our messaging platform provider), and such providers are contractually required to maintain the confidentiality of your information. For full details on how we handle your personal information, please review our Privacy Policy at www.dentist-millburn.com/privacy-policy.

3. Customer Support Contact

For questions, concerns, or assistance regarding our SMS messaging program, our Website, or any of our services, please contact us:Business Name: Arthur Greyf, DDS – DNA DentalAddress: 425 Essex Street, Millburn, New Jersey 07041Phone: (973) 535-4300Email: Officemanager@dnadental.comCustomer support is available Monday through Friday during regular business hours.

4. Dental Services

Arthur Greyf, DDS, DNA Dental provides a comprehensive range of dental services, including but not limited to dental implants (including robotic-assisted implants and mini implants), implant-supported dentures (All-on-X), bone grafting, cosmetic dentistry, laser dentistry, CEREC same-day restorations, root canal therapy, dental crowns and bridges, preventive dental care, sedation dentistry, full-mouth reconstruction, emergency dental care, and teeth whitening.

All dental services are performed by licensed dental professionals in accordance with applicable New Jersey state laws and regulations. The specific treatments recommended for you will be based on a thorough examination and diagnosis by Dr. Arthur Greyf or an authorized member of our dental team.

5. Appointments and Scheduling

Appointments may be scheduled by calling our office at (973) 535-4300 or by using our online scheduling system available on our Website.

Cancellation Policy: We respectfully request that you provide at least 24 hours’ notice if you need to cancel or reschedule an appointment. Failure to provide adequate notice or repeated no-shows may result in a cancellation fee and/or dismissal from the Practice at our discretion.

Late Arrivals: If you arrive late for a scheduled appointment, we will make every effort to accommodate you. However, depending on the nature of the appointment and the schedule for the day, you may be asked to reschedule.

Emergency Appointments: We offer same-day emergency dental care whenever possible. Please call our office immediately if you are experiencing a dental emergency.

6. Patient Responsibilities

As a patient of our Practice, you agree to the following:

Provide accurate and complete medical and dental history, including all current medications, allergies, and pre-existing conditions.
Inform our office of any changes to your health, insurance, or contact information in a timely manner.
Follow all pre-treatment and post-treatment instructions provided by our dental team.
Arrive on time for scheduled appointments.
Maintain appropriate oral hygiene as recommended by our dental professionals.

7. Informed Consent

Before any dental procedure, you will be provided with information about the proposed treatment, including the nature of the procedure, expected benefits, potential risks and complications, available alternatives, and the consequences of not receiving treatment. You will be asked to provide informed consent before treatment begins.

By consenting to treatment, you acknowledge that no guarantees or warranties have been made regarding the outcome of any dental procedure. Results may vary depending on individual patient factors.

8. Financial Terms and Payment

Payment: Payment for dental services is due at the time of service unless other arrangements have been made in advance. We accept various forms of payment including cash, credit cards, and approved financing options.

Insurance: We work with many dental insurance providers. As a courtesy, we will submit claims on your behalf; however, you are ultimately responsible for all charges regardless of insurance coverage. Any estimated co-pays, deductibles, or non-covered services are due at the time of service.

Financing: We offer financing options to help make dental care more accessible. Details about available financing plans can be found on our Website or by contacting our office.

Outstanding Balances: Accounts that remain unpaid after 90 days may be subject to collection efforts. You will be responsible for any collection costs, including attorney fees and court costs, incurred in the collection of outstanding balances.

9. Use of Website

Our Website is provided for informational purposes only. The content on our Website is not intended to be a substitute for professional dental advice, diagnosis, or treatment. Always seek the advice of a qualified dental professional with any questions you may have regarding a dental condition.

You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Website in any way that violates applicable federal, state, or local law.
Attempt to gain unauthorized access to any part of the Website or its related systems or networks.
Use the Website to transmit any harmful, threatening, abusive, or otherwise objectionable material.
Reproduce, duplicate, copy, sell, or exploit any portion of the Website without express written permission.

10. Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, videos, photographs, software, and design elements, is the property of Arthur Greyf, DDS, DNA Dental or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

11. HIPAA and Patient Privacy

As a dental healthcare provider, we are committed to protecting your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Our Notice of Privacy Practices is available at our office and upon request.

12. Privacy Policy

Our Privacy Policy, which describes how we collect, use, and protect your personal information, is available at: www.dentist-millburn.com/privacy-policy. By using our Website, SMS services, or dental services, you acknowledge that you have reviewed and agree to our Privacy Policy.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Arthur Greyf, DDS, DNA Dental, its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of our Website, SMS services, or dental services.

Nothing in these Terms shall limit or exclude our liability for negligence in the provision of dental care, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited by applicable law.

14. Disclaimer of Warranties

Our Website, SMS messaging services, and related content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by our Practice. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

16. Indemnification

You agree to indemnify, defend, and hold harmless Arthur Greyf, DDS, DNA Dental, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Website or SMS services, your violation of these Terms, or your violation of any rights of a third party.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Essex County, New Jersey.

18. Changes to These Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website, SMS services, or dental services after any changes constitutes your acceptance of the revised Terms.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Arthur Greyf, DDS, DNA Dental with respect to the use of our Website, SMS services, and dental services.

21. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Arthur Greyf, DDS – DNA Dental

425 Essex Street, Millburn, New Jersey 07041

Phone: (973) 535-4300

Email: Officemanager@dnadental.com

Website: www.dentist-millburn.com

By using our Website, opting in to SMS messaging, or receiving dental services from our Practice, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.